Thanks for helping us test Nokia Email service. Before sending in your feedback, please consult this
   list for the most common feedback questions and answers we have seen. If your question is on this list,
   there is no need to submit that feedback, but we welcome any other feedback you may have.


   Device Support
   We did announce N96 support which we don't have right at this moment. The N96 and other S60 3.2 devices
   require a firmware update, which will be made available as an firmware-over-the-air (FOTA) update over
   the course of the rest of 2008, and we'll have more information on that in the coming weeks. Please do not
   install Nokia Email service if it’s not a choice on email.nokia.com

   Folder Support
   We’re currently working on IMAP folder support that will sync between your Nokia and your webmail, and
   in this beta version of Nokia Email we have taken out support for local folders.

   Cancel Accounts
   If you have canceled your account accidentally and wish to continue using Nokia Email service, your
   canceled account will be deleted from our system automatically within 24 hours. After that period,
   you can sign up for that email address again at email.nokia.com. Please do not send in feedback
   asking to delete your account as this is now an automated process.

   Google Apps Support
   We are working on Google Apps support (and other similar hosted domains, where the email servers are
   different than the email address's domain name).

   HTML Mail
   The beta version of Nokia Email service does not render HTML mail. It is clear that a lot of us want this.

   Sent folder fix
   A few people are noting that the Sent Folder doesn't seem to be syncing, when it does in fact function.
   That's because by default that setting is turned off. Go to Settings / What to Sync / Sent Folder /
   SyncSent Items and set it to enabled.

   Reply-to display name
   While email.nokia.com allows you to set your reply-to display name, that functionality currently isn’t
   working. We’re actively working on fixing this.

   Notifications
   In this release, you’re notified of new mail with a sound, audio-alert and an “@” in the menu bar. The
   technical answer is that Nokia Email is a separate application, so it requires integration work to more
   fully interoperate with the S60 Messaging application. This is one of the top ‘device integration’ items
   on our to-do list.

   Active Standy / Auto-Start
   Right now Nokia Email service doesn’t allow you to configure whether you’d like these to be turned on
   or off – we’re working to give you that choice.

   Remove older than settings
   On the Nokia Email server, we store the past three days of email. When you first get your email set up,
   you received these three days’ worth of messages.  The “Remove older than” settings allows you to decide
   how much email to store on your phone. These messages are stored on your device and consume memory.



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